Harare’s Icon New Ambassador Hotel Gets Modern Makeover, Thanks To RTG’s US$500 000 Investment

By Desire Tshuma

Harare, Zimbabwe — Commanding a prime position in the heart of Harare’s central business district, the New Ambassador Hotel, part of the Rainbow Tourism Group, redefines convenient city hospitality through refreshed comfort and contemporary style.

Blending timeless charm with modern updates, this well-known address offers travellers an experience that is both enjoyable and effortlessly practical.
The newly refurbished New Ambassador Hotel has an ambience of understated comfort, with modern interiors, excellent service, and panoramic city views coming together to create a warm and welcoming atmosphere. Whether for business or leisure, guests enjoy seamless access to Harare’s commercial, cultural, and social hubs.
The Rainbow Tourism Group (RTG) reaffirmed its leadership in Zimbabwe’s hospitality sector through a US$500,000 refurbishment of the New Ambassador Hotel this year.

The upgrade is part of RTG’s long-term strategy to enhance the quality of its city-centre hotels while keeping pace with global hospitality trends.
The refurbished hotel caters to both local and international guests, reflecting RTG’s broader vision of redefining the guest experience through modern design, sustainability, and improved convenience. The project encompassed a full transformation of all 72 guest rooms and bathrooms, with a focus on comfort, functionality, and clean contemporary aesthetics. Rooms have been reconfigured to maximise usable space, incorporating modern furnishings, neutral colour palettes, and subtle textured finishes.
The bathrooms have been completely upgraded with new walk-in showers, practical vanities, and low-flow toilets designed to minimise water consumption. Walls and floors have been re-tiled to achieve a fresh and modern look that aligns with international mid-scale hotel standards.The hotel has once again refurbished Press Club for journalists with fast wifi connections as usual journalists are freely accommodated to use the facility.

RTG Chief Executive, Mr Tendai Madziwanyika, said the New Ambassador Hotel upgrade reflects the Group’s long-term vision.
“As RTG, we view infrastructure investment as a strategic lever for growth, differentiation, and long-term value creation,” he said. “The refurbishment of the New Ambassador Hotel is part of a deliberate plan to modernise our assets, uplift our city-centre offering, and contribute to urban renewal in Harare’s CBD.”

“We are not just upgrading hotels; we are elevating the guest journey, improving accessibility, embedding sustainability, and supporting Zimbabwe’s tourism and economic development agenda.”
In line with RTG’s sustainability agenda, the hotel has adopted eco-efficient measures, including LED energy-saving lighting and water-conservation systems. These initiatives reflect the Group’s ongoing commitment to reducing its carbon footprint while enhancing operational efficiency.
Rainbow Tourism Group this year also refurbished its Rainbow Towers Hotel and the adjoining Harare International Conference Centre (HICC) in a decisive move to reposition Zimbabwe as a competitive destination for high-standard stays and conferencing for guests. An amount of US$5.2 million was invested in the refurbishments. RTG also refurbished its Victoria Falls properties that is A’zambezi River Lodge and the Victoria Fall Rainbow and US$380 000 was invested in the project.
This milestone forms part of RTG’s US$26 million capital investment programme over the past five years, aimed at enhancing quality, efficiency, and international appeal across all its properties.

The revitalised facilities reaffirm the Group’s commitment to world-class standards, setting a new benchmark for hospitality and conferencing excellence in the region.
As the festive season approaches, RTG invites travellers to celebrate under the banner of “Fun Under the Rainbow.” This special promotion offers families, friends, and couples the chance to unwind, reconnect, and create memorable holiday moments. Guests can also take advantage of flexible payment plans, giving them the freedom to plan now and enjoy later.
Holiday Packages are available from December 1, 2025, to January 15, 2026 (excluding December 22, 2025, to January 3, 2026, at A’Zambezi River Lodge, Victoria Falls Rainbow Hotel, and Montclair Resort & Conference). Guests can enjoy comfortable stays, warm hospitality, and great value across RTG’s hotel network.

“Stay at The Rainbow Towers Hotel & Conference Centre in Harare for US$105 Bed and breakfast (BB) per single room and US$75 BB per person sharing BB, or experience the refreshed New Ambassador Hotel for US$80 BB per single room and US$60 BB per person sharing. Kadoma Hotel & Conference Centre and Bulawayo Rainbow Hotel offer rates of US$90 BB for a single room and US$65 BB per person sharing, while Montclair Resort & Conference in Nyanga provides a tranquil mountain escape for US$105 BB per single room and US$75 BB per person sharing”

“For an unforgettable adventure, guests can explore the majestic Victoria Falls with stays at Victoria Falls Rainbow Hotel for US$120 BB per single room and US$80 BB per person sharing, or the A’Zambezi River Lodge for US$140 BB per single room and US$100 BB per person sharing.
As RTG we also offer travel services to your destination, if flying we have transfers, and the activities that HEXA offers at the destination”

Heritage Expeditions Africa offers immersive travel experiences that celebrate the rich natural, cultural, and historical heritage of Zimbabwe and beyond.
From guided wildlife safaris and scenic adventure tours to educational and cultural expeditions, HExA creates tailor-made journeys for individuals, families, and groups. With expertly curated itineraries, comfortable transport and accommodation, and a commitment to responsible tourism, every trip is designed to connect travellers with the authentic spirit of Africa.